![]() The supermarket worker prefers shoppers who use contactless credit or debit cards, simply tapping and going without much fuss.Ī study by the National Association of Convenience Stores, an American trade body, estimates that counting out pennies can add up to 2.5 seconds to every cash transaction. ![]() And customers who meticulously count out change can slow down the process significantly. “Speed is really essential to make sure the line doesn’t build up beyond two or three people,” he says. Stirling generally works in his store’s express checkout lane, where customers buy 12 items or fewer. “I totally enjoy it when people decide to ‘lighten’ their wallets by dumping a whole load of coins on the counter,” jests the 21-year-old, who works in a supermarket in Australia. ![]() Jack Stirling groans when he sees customers at his supermarket rooting around in their purses for spare change.
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